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One thing…until I get some Customer Support folks hired….I’m the only one answering emails. I will prioritize requests for help with products or books that you have purchased, or folks that are having problems accessing the site.
But for other information requests, I do try my best to answer each and every email….it just takes time.
200-250+ Veterans are emailing me each day, and it takes time to get responses out to everyone.
I have purchased the Sleep Apnea package. I have set aside the day to begin my claim process and I cannot figure out how to access what I have already purchased. Getting frustrated! Please help me.
Elaine
Elaine,
Check your email for instructions – you had a typo in your email.
Chris
Chris,
I’m enjoying your blog post and all the information that yiu provide.
I’m requesting the email address of the VA Secretary and Under Secretary. I have mistakenly deleted the information that you previously sent out.
I’m have some issues with the VA failing to schedule my appointments. It appears that I have been blackballed for contact my congressman last year, for the exact same tactics .
Thanks in advance, keep sending out the information.
Guylee Washington
Guylee,
You can find those emails in this Blog Post: Click Here to See if the VA Secretary or Undersecretary for C&P Can Help You
Chris